OPLACE GEAR

Shipping Policy

Product information, service details, and policies presented in a clear, consistent format.

Browse gear Contact support

Last Updated: July 30, 2026

Shipping Policy

This Shipping Policy applies to purchases made through oplacegear.com and operated by COPLAX INC.

1. Checkout-Supported Destinations

OPlace currently accepts checkout shipping addresses in the following countries:

  • United States
  • Bangladesh
  • Austria
  • Belgium
  • France
  • Germany
  • Monaco
  • Netherlands

These destinations reflect the active Shopify Markets and shipping zones as of the update date above. If a destination is not listed, checkout may not provide a shipping option and the order cannot be completed. We do not ship to P.O. Boxes or APO/FPO military addresses.

2. Fulfillment Location

Orders are fulfilled from our active U.S. fulfillment location in Santa Fe Springs, California, and may be handled by authorized logistics partners.

3. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation, Monday through Friday excluding public holidays. Processing includes order verification, packing, and carrier handoff.

4. Shipping Rates

  • United States: Standard shipping is $9.99 USD for orders from $0.00 to $38.99 USD. Standard shipping is free for orders of $39.00 USD or more.
  • Bangladesh: Standard international shipping is $10.00 USD. Standard international shipping is free for orders of $29.90 USD or more.
  • Austria, Belgium, France, Germany, Monaco, and the Netherlands: Standard shipping is $9.00 USD. Standard shipping is free for orders of $29.90 USD or more.

Shipping profiles are configured in USD. Shopify may display a localized currency equivalent according to the active market and exchange-rate rounding. The final rate and currency shown at checkout before payment control.

5. Delivery Estimates

Available delivery methods and estimated transit times are shown at checkout when available and in tracking information after fulfillment. Delivery dates are estimates, not guarantees, and may vary because of destination, carrier performance, customs review, weather, public holidays, or peak-season volume.

6. Duties and Taxes

For shipments outside the United States, import duties, taxes, customs fees, brokerage fees, or other destination charges may apply. These charges are the customer's responsibility unless they are expressly included at checkout.

7. Tracking

When tracking is available, it is sent by email after carrier handoff. Please allow 24–72 hours for the carrier to publish the first tracking update.

8. Address Accuracy, Delays, and Loss

Customers are responsible for providing a complete and accurate address. Please contact us promptly if an address correction is needed. We will provide reasonable assistance for delayed or missing shipments, but carrier investigations and delivery-confirmation records may be required.

9. Returns

This Shipping Policy should be read together with our Refund & Return Policy.

10. Contact

COPLAX INC.
764 Route 25A, Suite 5
East Setauket, NY 11733, United States
Email: support@oplacegear.com
Phone: +1 (919) 875-5029
Response time: 24–48 business hours.