Welcome to OPlace Gear
Find help with your product, setup, order, or after-sales request. Start with the links below, or contact our support team if you need assistance.
Product help and setup
Check the Gear FAQs for helmet-dryer use, compatibility, included parts, and common questions. For model-specific help, send us the product name or model and describe your setup.
Order and delivery support
Use Order Tracking to check a shipment. See our Shipping Policy for destinations, dispatch locations, delivery estimates, and shipping charges.
Returns and warranty
Read our Refund & Return Policy for eligibility, return windows, charges, and instructions. We assign the nearest available return warehouse, which may be in your country or a nearby country. Use the warehouse address supplied by support or shown on the return label. Our office address is for office use only. It accepts no goods, returns or other parcels.
Our Warranty Policy explains coverage by product component and how to request help with a covered defect. Your statutory consumer rights remain unaffected.
Contact OPlace Gear
Email support@oplacegear.com or use our Contact page. Include your order number, product name or model, and a brief description of the issue. Photos or a short video can help us understand a product problem.
We typically reply within 24–48 hours, excluding weekends.