Shipping Policy

1. Shipping Fees

Free shipping across the contiguous United States (lower 48 states) after discounts, excluding tax.

Orders shipped to Canada and Mexico may be subject to standard regional shipping rates depending on destination and order value.

Taxes are calculated at checkout where applicable.

2. Fulfillment & Processing Time

Orders are processed within 1–2 business days after payment confirmation. We ship Monday–Friday (excluding public holidays).

Total delivery time = processing time + shipping time (typically 3–7 business days within the U.S.).

Some U.S. orders may be fulfilled via Amazon logistics or partner warehouses, depending on inventory and shipping efficiency.

3. Shipping Methods & Delivery Time

We currently ship primarily from our U.S. fulfillment center (Santa Fe Springs, CA), with limited regional distribution for Canada and Mexico managed by partner logistics.

Region	Shipping Method	Estimated Delivery
United States (contiguous)	Fast Shipping	2–7 business days
Canada	Standard Shipping	5–12 business days
Mexico	Standard Shipping	6–14 business days

*Delivery times are estimates and may vary by carrier and location.*
*We cannot deliver to Alaska, Hawaii, U.S. territories, PO Boxes, military or protected addresses.*

4. Order Tracking

When your order ships, you’ll receive an email with a tracking number and carrier link to follow your package in real time.

5. Shipping Coverage

We currently ship to the United States (contiguous), Canada, and Mexico. Availability and rates outside these markets are limited and may vary by destination.

6. Lost or Delayed Packages

Once a package is marked “Delivered” by the carrier, OPlace isn’t liable for loss or theft. However, our team will gladly help you open a carrier investigation or file a claim to locate your package.

7. Contact Us

For any shipping-related inquiries, please reach us at: support@oplacegear.com

We value sincere communication and are committed to making every delivery reliable, efficient, and worry-free.